At q777, privacy isn't a footnote — it's a genuine priority. This document explains, in plain language, what data we collect, why we collect it, how we use it, who we may share it with, and what your rights as a data subject are. Everything is in full compliance with Brazil's General Data Protection Law (LGPD – Law No. 13.709/2018).
These are the principles that guide how your personal data is handled at q777. The full document is available below.
Notice: By creating an account on q777 or using any of the platform's services, you confirm that you have read and understood this Privacy Policy. We recommend reading it in full to understand how your data is handled.
Q777 is a Sports Betting and online entertainment platform available at q777.cash, operated by a duly incorporated company committed to applicable Brazilian law. For the purposes of the General Data Protection Law (LGPD – Lei nº 13.709/2018), q777 acts as personal data controller of its users — meaning q777 decides how and why data is collected and processed.
This Privacy Policy applies to all registered and unregistered users who access the q777 platform, including the q777.cash website, the mobile app for Android and iOS, and any service offered under the q777 brand — Sports Betting on the Brasileirão, Copa do Brasil, and other tournaments, Live Casino, poker room, roulette, E-sports, MMA, and UFC.
Q777 appoints a Data Protection Officer (DPO) as required by the LGPD. The DPO is the official point of contact for communication with the Autoridade Nacional de Proteção de Dados (ANPD) and for handling data subject requests. The DPO's contact details are provided in Section 12 of this policy.
Q777 collects personal data at various points during your interaction with the platform. The main categories of data collected are outlined below:
| Category | Data Collected | Point of Collection |
|---|---|---|
| Identification | Full name, CPF, date of birth, residential address | Registration / KYC |
| Contact | Email address, mobile phone number with area code | Registration |
| Documents | National ID (RG) or driver's license (CNH) — front and back — plus proof of address | KYC Verification |
| Financial | Deposit and withdrawal history, Pix key, payment method used | Transactions |
| Platform usage | Betting history, gaming sessions, preferences, and interface interactions | Continued use |
| Technical | IP address, device type, browser, operating system, approximate geolocation data | Website/app access |
| Communications | Records of support interactions, emails, and chat messages | Support |
Card data: q777 does not store complete credit or debit card details (card number, CVV, expiration date) on its servers. This information is processed directly by our PCI-DSS certified payment partners and is never recorded in q777's systems.
Q777 does not collect sensitive data as defined under art. 5º, II of the LGPD (such as health data, racial or ethnic origin, religious belief, political opinion, or sexual life) and does not request this type of information at any stage of registration or verification.
Q777 uses the personal data it collects for specific, legitimate purposes. No data is used for purposes other than those stated without notifying the data subject. The main purposes are:
Q777 does not carry out automated decision-making that produces legal effects on users without the possibility of human review. Any account suspension or closure decisions go through a compliance team review before becoming final.
The LGPD requires that every instance of personal data processing have a valid legal basis. q777 processes your personal data under the following grounds set out in Art. 7 of Lei nº 13.709/2018:
Important note on consent and marketing: if you no longer wish to receive marketing communications from q777, you can unsubscribe at any time by clicking the "unsubscribe" link found in every marketing email, or by contacting support via live chat or at suporte@q777.cash. Withdrawing consent for marketing does not affect the receipt of essential operational communications, such as withdrawal confirmations and security alerts.
Q777 does not sell, rent, or transfer your personal data to third parties for their own commercial purposes. Sharing occurs only where strictly necessary to provide the services you use, always underpinned by contractual agreements and appropriate security protocols:
International data transfer: some of q777's technology providers may process data on servers located outside Brazil. In such cases, q777 requires those providers to maintain a level of protection equivalent to the LGPD, through specific contractual clauses or by operating in countries with data protection legislation recognized as adequate.
Q777 uses cookies and similar technologies to ensure the platform functions properly, enhance the user experience, and — with your consent — personalize content and ads. The main types of cookies used are:
You can manage your cookie preferences through your browser's privacy settings or the app's settings. Please note that disabling essential cookies may prevent certain platform features from working correctly, such as automatic login and transaction processing.
Q777 does not use third-party cookies for cross-site tracking — meaning we do not share your browsing behavior data with external advertising platforms without your consent.
Q777 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, in compliance with the minimum retention periods required by law. The main retention criteria are:
Once the applicable retention periods have expired, data is securely deleted or irreversibly anonymized, so it can no longer be linked back to you as a data subject.
Q777 implements technical and organizational measures to protect your data against unauthorized access, loss, alteration, or improper disclosure. The main protections currently in place are:
In the event of a security incident: if q777 identifies a data breach that may pose a risk to data subjects, the ANPD (National Data Protection Authority) will be notified within the legally required timeframe, and affected users will be informed clearly and directly about the incident, the data involved, and the steps taken.
Despite all the measures in place, no security system is 100% foolproof. q777 recommends that you also do your part to keep your account secure by enabling 2FA, using a strong and unique password for q777, and never sharing your login credentials with anyone.
The LGPD grants you, as the data subject, a set of rights regarding the processing of your personal information. q777 is committed to making it straightforward for you to exercise those rights:
Request a copy of all personal data q777 holds about you, including data categories, purposes, and sources.
Request the correction of incomplete, inaccurate, or outdated information — such as your address, phone number, or any other account details.
Request deletion of data processed on the basis of your consent. Data retained under a legal obligation cannot be deleted before the applicable retention period expires.
Request that your data be transferred to another controller in a structured, interoperable format, in accordance with ANPD regulations.
Object to processing carried out on the basis of legitimate interest, where you believe your fundamental rights override q777's interest.
Be informed about which public and private entities q777 shares your data with, and for what purpose.
To exercise any of these rights, contact q777 at suporte@q777.cash with your full name, CPF, and a description of your request. We will respond within 15 business days. In some cases, we may request additional documentation to verify your identity before processing the request — this is in place to protect you against fraudulent requests from third parties.
If you feel your request was not handled appropriately, you have the right to file a complaint directly with the National Data Protection Authority (ANPD), through the portal gov.br/anpd.
Q777 is a platform intended exclusively for users who are 18 years of age or older. Registration, access, and use of any service on the platform — Sports Betting, live casino, poker, roulette, e-sports — is strictly prohibited for anyone under 18.
Q777 takes the following measures to prevent access by minors:
If you believe a minor has created an account on q777 or is using your account without your authorization, please contact us immediately via live chat or at suporte@q777.cash. q777 will close any account identified as belonging to a minor immediately and will refund the deposited balance to the original payment method following an investigation.
Q777 does not intentionally collect personal data from users under 18. If we ever identify that a minor's data has been collected, it will be immediately deleted from our systems — no request needed.
Q777 may update this Privacy Policy periodically to reflect changes in data processing practices, applicable law, or the services offered. When a material update is made, q777 will notify active account holders by email and through a prominent notice on the platform, at least 10 business days before the changes take effect.
Minor updates — such as text corrections, clarifications of points already covered, or contact detail changes — may be made without specific prior notice, but the "last updated" date at the top of this page will always reflect the most current version.
Your continued use of q777's services after any changes are published will constitute acceptance of the updated Privacy Policy. If you disagree with the changes, you have the right to close your account and request the deletion of your personal data as outlined in this policy and under the LGPD.
We recommend reviewing this Privacy Policy periodically to stay informed about how q777 protects your personal information. The most current version is always available at q777.cash/privacy-policy.
To exercise your rights as a data subject, ask questions about this Privacy Policy, or submit any request related to how your personal information is handled at q777, you can reach us through the following channels:
Data Protection Officer (DPO): q777 has a designated DPO as required by Art. 41 of the LGPD, responsible for serving as the communication channel between q777, data subjects, and the ANPD. To contact the DPO directly, email privacidade@q777.cash with your full name, CPF, and the nature of your request.
All requests received are logged, reviewed, and responded to within the legally required timeframes. q777 is committed to transparency in the handling of your information and will treat every request with care and respect for your privacy.
If you believe q777 has not adequately addressed your personal data request, you have the right to file a complaint directly with the National Data Protection Authority (ANPD) through the official portal at gov.br/anpd.
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To exercise your rights as a data subject or for any questions about how q777 handles your data, please reach out through our privacy channel: privacidade@q777.cash. We respond within 15 business days. You may also consult the Terms and Conditions and the Responsible Gambling for full details on your rights within the platform.